Business Storytelling

3 Areas Business Storytelling Can Level Up Your Game

Robert Kennedy III is all about business storytelling. He thinks all business owners should be, too. He tells Ramon Ray why. In a conversation with Ramon, Robert says that business storytelling should be at the heart of the identity of a business. He also explains how it can improve three key areas that drive a...

Conflict resolution

Conflict Resolution: Small-Business Style

A Democrat walks into an office full of Republicans…sounds like it could be the beginning of a joke, right? Well, joke or not, situations like this occur in our workplaces all the time. You might be the only democrat or republican in your office and feel ostracized because of it. Or perhaps you work...

Communicating and Listening: 3 Common Listening Mistakes to Avoid

Communicating and Listening: 3 Common Listening Mistakes to Avoid

Communication skills will always be the foundation of our species and its growth. In fact, if you get all the employees in a room and ask people if the company they work for is an employee-centric company or a customer-centric company, you will typically get split answers. You could try this with a multitude...

Eight Habits of Great Communicators

Eight Habits of Great Communicators

Great communicators spend very little time stuck because they practice a number of habits that provide them with the momentum they need to produce the work they love and express gratitude for the life they have. After years of working with great communicators, I can tell you that these are eight of the things that are...

A Two-Step Strategy for Communicating and Receiving Compliments

A Two-Step Strategy for Communicating and Receiving Compliments

Receiving compliments is an important part of business. Most of us enjoy getting compliments about our work from our clients, but sometimes it’s difficult to know how to respond. Not responding, or responding poorly can actually damage your relationships with clients, employees, managers, and other business colleagues. Have you ever given someone a compliment and...

How Facebook Messenger is Changing Small Business Communication

How Facebook Messenger is Changing Small Business Communication

In 2014, Facebook moved its messaging feature out of the main app and into a standalone Messenger app. Like any change, there was a fair amount of outrage that followed, and Mark Zuckerberg admitted that “asking everyone in our community to install a new app is a big ask.” That said, two years later, the...

How to Choose the Right Digital Tools for Your Small Business

How to Choose the Right Digital Tools for Your Small Business

This article is published in partnership with Insightly, providing CRM and project management solutions for small business owners. The digital revolution has changed our expectations regarding connection & communication. Pew research shows that 84 percent of adult Americans use the Internet, and that number is higher for younger generations, reaching up to 96 percent when...

First Impressions

Image Consultant Sylvie Di Giusto on Developing the Image of a Leader

First impressions are important in the business world, whether you are trying to get a job, pitching for funding for your startup, or portraying yourself as the leader of a company. Those first impressions are hard to change, so it is crucial that you get it right the first time. Developing the image of a...

Skyrocket Your Marketing with Communication Tips from the 2016 Presidential Race

[content field="callout1" format="true" class="calloutwide"] Every four years the United States goes into a transformation. The cable news networks and the front pages of our newspapers feed us with the DAILY pleas of candidates running for office - in particular, for the Presidency. You have Trump, being very controversial and unconventional - causing attention and discussion. You...