As a small business owner you are proud of your work and deliver a great finished product. You love a good review. Your customers love you and your business grows through referrals. If things ever go wrong you work this out with your clients often privately to the satisfaction of your customers. Then this happens....
[content field="callout1" format="true" class="calloutwide"] For most small business owners, the best way to get good reviews is often a question that is top of mind. As author Mark. G Richardson says in his podcast Remodeling Mastery, today customers know more about the business than the business owners themselves. However, a customer’s or prospect’s perception of...
[content field="callout1" format="true" class="calloutwide"] Its a well known fact that your next customer is going to come from a source you know very well - your existing customer. This is not a coincidence. You worked hard, created a successful business and made sure you provided the best service and satisfied your customers. Your customers did...
[content field="callout1" format="true" class="calloutwide"] Local Brick and Mortar Retail Locations Everyday consumers fire up their mobile or desktop browsers and search for local businesses, restaurants, hours if operation, nearby stores with products in stock, entertainment. The findings of this Google, Ipsos MediaCT and Purchased® study of local consumer search behavior indicate that consumers who conduct local searches show...
