CRM software

Customer Relationship Management for Small Businesses: The Benefits of a CRM

What is CRM and why do you need it? CRM is a customer database to help you keep track of customer interactions with your business so you can serve them better. CRM stands for "customer relationship management" CRM helps you follow up with potential customers. The lack of follow up is one of the biggest reasons...

Laura Spaulding - Spaulding Decon

From Police Officer to Crime Scene Cleaning Business

Laura Spaulding, is the owner of Spaulding Decon. She's a former Kansas City Police Officer, who transitioned to entrepreneurship through a series of tough lessons, school of hard knocks and the joys of the freedom of business ownership. Today Spaulding Decon cleans up messy, toxic, and at times emotionally traumatic crime scenes. But that's only...

Jay Steinfield - Blinds.com

Blinds.com Founder Jay Steinfeld Shares His Tips for Your Success

Jay Steinfeld, the founder and CEO of blinds.com, spoke with Ramon Ray, founder of SmartHustle.com on the power of diversity and how he led Blinds.com to be so successful. He started his billion-dollar brand working with his wife and selling blinds out of the back of a trunk!  Check out the podcast and Check...

Zoho Marketing Plus Is A Powerful Solution for Total Marketing

Marketing is not easy. So many companies use a variety of tools, apps, sticky notes and Excel to manage their marketing. You've got the copywriter, the designer, the brand manager and other people all involved. The challenge? How do they communicate, follow up, keep track of deadlines and so much more. Thankfully there's a better solution than trying...

Remote Work and Culture

Can You Create Culture In A Remote Work World?

Company culture isn't just about ping pong tables and happy hours. It's the set of values, behaviors, and beliefs that shape how your employees work together and how they interact with customers. Creating a strong company culture is essential for any business, but it can be especially challenging for small businesses.  If you have remote...